Turkon
SUPPORT SUPPORT

Live Support
Frequently Asked Questions
Suggestion and Complaint Form

Announcements

Turkon Line New USM Service Set Up

Turkon Line pleased to announce that Turkon USA/Mediterranean Service (USM) will continue with 7...


Turkon USA Line - General Rate Adjustment (GRA)

In order to provide you with reliable and continuous service we announce that “GENERAL RATE ADJUSTMENT (GRA)” will...


General Rate Adjustment (GRA)

In order to provide you with reliable and continuous service we announce that “GENERAL RATE ADJUSTMENT (GRA)” will...


European Union (EU) Emission Surcharge (ETS)

Please kindly be advised that Turkon Line has determined the European Union Emission Surcharge (ETS)...


European Union (EU) Emission Trading System

The EU ETS is a cornerstone of the EU's policy to combat climate change and its key tool for reducing greenhouse...


USA Service-Peak Season Surcharge (PSS) Announcement

With the ongoing increase in export demand, in order to provide you with reliable and continuous service...


USA Line - Berthing Window Surcharge (WBS) for the Port of Mersin

Unfortunately, serious delays and operational problems have been experienced since the beginning...


Israel Additional Insurance War Risk Surcharge

Due to the recent developments in Israel, additional war surcharges have been applied to all ships calling at Israeli ports.


About Demurrage and Detention Clock in Disaster Zone

Dear Valued Customer, Due to the disaster in our country, we want to offer all the support we can to our customers who are...


ERS (Equipment Repositioning Surchage) Cancelled

Dear Valued Customers, Equipment Repositioning Surcharge (ERS) which we are currently applying as...


HWSC (Heavy Weight Surchage) Revised

Dear Valued Customers, We will revise  Heavy Weight Surcharge (HWS) as USD 100 in all 20’ containers for 22 tons and over...


Temporary Haifa Repositioning Surcharge

'Temporary Haifa Repositioning Surcharge' which we are currently applying and collecting from the consignees as Usd...


Cargo Facility Charge (CFC)

Turkon Line suspends the “Cargo Facility Charge (CFC)” to the shipments from/to New York until September 15th,2022.


OSRA Update of USA

If you have any inquiries about the invoice that you received from Turkon, or if you deem that charges/free time are incorrect...


Cargo Facility Charge (CFC)

Dear Valued Customer, Turkon Line is announcing the “Cargo Facility Charge (CFC)” to the shipments from/to New York..


Who Are We Career Policies Certificates News Announcements Frequently Asked Questions
Turquality Branding Program

Turquality Branding Program

Turkon Line being included in the Turquality Branding Program, is moving full speed ahead by waving our glorious flag in overseas sea transportation.

Demurrage

Demurrage

If the containers supplied by the carrier are not returned to the carrier after being unloaded by the consignee within the free time specified in the tariff, the delay fee which the carrier has the right to demand from the consignee or the shipper in accordance with the provisions of the bill of lading, and which is processed for each day of delay, is called “container demurrage”.

Pulp & Forest Products

Pulp & Forest Products

Paper pulp and forest products are among the indispensable industries of today and are widely needed all over the world.

TRACKING
TRACKING
You can track every stage of your container here.
DEPARTURE & ARRIVAL
DEPARTURE & ARRIVAL
You can access up-to-date vessel schedules.

CONTACT US
CONTACT US
You can find the contact information of our Regional, Country Offices and Agencies here.