Turkon Line provides a tailor-made customer solutions service model in the container transportation and maritime industry, driven by our distinct service approach aligned with our core values. With our Overseas Offices located in New York, Norfolk, and Savannah in the United States, Hamburg in Germany, Antwerp in Belgium, and Felixstowe in the United Kingdom, as well as our Regional Offices in Istanbul, Izmir, Mersin, Bursa, and Ankara in Türkiye, we offer our services.
• Customer Focus: We, along with all stakeholders, interpret national and international economic, social, and technological changes accurately to engage in innovation activities that add value to customers.
• Competitiveness: Pioneering the sector, we establish an innovation management system to contribute to national/international competitiveness by promoting the application of innovative solutions in all areas instead of traditional methods.
• Sustainability: We aim to sustain a customer-centric service approach through innovative activities and technology-driven touches that meet increasing or changing customer needs and expectations and enhance service quality, all guided by ethical principles.
• Culture and Awareness: By transforming an innovative thinking culture into our company culture, we aim to spread it to all service areas, increasing awareness and participation of our employees through organized training sessions. We also allocate resources to conduct innovative activities that prioritize customer satisfaction sustainability.
• Compliance: We commit to fulfilling responsibilities defined in all relevant national and international agreements and regulations, establishing and developing service innovation strategies to continually generate added value.
Turkon Line holds ISO 9001 Quality Management System, ISO 14001 Environmental Management System, ISO 10002 Customer Satisfaction Management System, and ISO 27001 Information Security Management System certifications.
rev.no_02 rev.date_04.08.2023
