All the original bill of ladings must be submitted to the related office. The procedure may start with the payment and the contract. You may contact your customer representative for further information related to the booking and the procedure.

The representatives might be able to provide support about the slot availability.

In the case of the seal being broken or damaged, You may contact the Regional Container Management Department and learn which depot should provide the new seal. 

The load can not be admitted if it is exceeding the maximum container payload capacity. In this case, tonnage should be decreased by removing the load from the container.

You may reach the container information

You may learn about the delivery depot by sharing the container number and the photographs showing damage with the Regional Container Management Department.

You may contact the corresponding Regional Container Management Department for the delivery depot information. 

FÖY document indicating the container pick up location and your reservation information is sent to you following your reservation. If you have not recieved FÖY yet, you can contact the corresponding Regional Container Management Department.

Changes can be done depending on the depot and equipment availability. You may contact the Regional Container Management Department for your request. 

You may depending on the availability. You may contact the Regional Container Management Department for your request.

You may depending on the availability. You may contact the Regional Container Management Department for your request. 

You can get detailed information by accessing the equipments information