Quality Policy

Turkon Line provides a unique service model in the container transportation and maritime industry, driven by our distinct service approach aligned with our core values. With our Overseas Offices located in New York, Norfolk, and Savannah in the United States, Hamburg in Germany, Antwerp in Belgium, and Felixstowe in the United Kingdom, as well as our Regional Offices in Istanbul, Izmir, Mersin, Bursa, and Ankara in Türkiye, we offer our services.

As Turkon Container Transport and Shipping Inc. , our quality policy is based on the following principles:

Customer Satisfaction: We work diligently to ensure high quality and reliability in the services we provide to our customers. By accurately analyzing the needs and expectations of our customers, we offer personalized tailor made solutions to keep their satisfaction at the highest level.

Continuous Improvement: We meticulously monitor all of the developments in our industry and consistently review our activities and processes. In doing so, we identify and resolve problems at their source, optimize our processes, adopt innovative and technological approaches to expand our service diversity, and prioritize continuous improvement.

Employee Engagement and Motivation: We continuously enhance the awareness, knowledge, and skills of our employees and provide training opportunities. Our aim is to increase employee satisfaction and motivation, foster an innovative work culture, and promote a sense of quality.

Sustainability: We strive to add value to all our stakeholders, prioritize sustainable and healthy growth through collaboration, and support necessary investments. Evaluating risks and opportunities based on stakeholders' feedback and our strategic objectives, we prioritize improving our performance and contributing to the country's economy.

Compliance: In addition to our ethical values, we fully comply with all legal and regulatory requirements in our industry, as well as customer spesifications.

Compliance with national and international norms, regulations, and standards in all our operations is our fundamental commitment.

Turkon Line holds ISO 9001 Quality Management System, ISO 14001 Environmental Management System, ISO 10002 Customer Satisfaction Management System, and ISO 27001 Information Security Management System certificates.

rev.no_03 / rev.date_04.08.2023

Turkon Germany Attends Eisbeinessen 2023

Turkon Germany Attends Eisbeinessen 2023

On November 10, 2023, "Eisbeinessen 2023," one of the most significant organizations in the maritime industry, took place in Hamburg with the participation of over 2500 industry representatives from around the world.

Food & Agriculture

Food & Agriculture

Food and agriculture, in terms of being oriented to the primary needs of people, are among the basic industry that have always been very important and will always maintain their importance.

Demurrage

Demurrage

If the containers supplied by the carrier are not returned to the carrier after being unloaded by the consignee within the free time specified in the tariff, the delay fee which the carrier has the right to demand from the consignee or the shipper in accordance with the provisions of the bill of lading, and which is processed for each day of delay, is called “container demurrage”.

TRACKING
TRACKING
You can track every stage of your container here.
DEPARTURE & ARRIVAL
DEPARTURE & ARRIVAL
You can access up-to-date vessel schedules.

CONTACT US
CONTACT US
You can find the contact information of our Regional, Country Offices and Agencies here.